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frequently asked questions

Unfortunately, you will not be able to.

Now www.endlessrose.com is a wholesale website, however we will be launching an all new retail consumers’ shopping website very soon.

So please keep in touch with us for special events and promotions.

Absolutely.

For any general questions that you may have, feel free to contact us at info@endlessrose.com

For any web related questions, please contact us at web@endlessrose.com.

You can directly speak to us by calling 213-742-0121. (8:00am-5:00pm PDT)

Absolutely.

Packages being shipped outside of the United States will be processed using the standard DHL Worldwide Express.

Please note that shipping costs will vary depending on the final destination of the package as well as the weight.

Please note that duties, taxes, and customs fees will not be covered by us.

Once an order has been submitted, you have must contact us within two hours to cancel or modify your order.

Any form of credit card is acceptable.

Wire transfers are also allowed.

COD payment is allowed as well but please note that we do not accept company checks

and it will be strictly cashier’s check/money orders.

All orders are shipped out of Los Angeles, CA.

Depending on what region you are located the shipment can take up to 3-5 business days. (Please note that orders will be shipped out within 48 hours of placing your order)

You will receive a final confirmation email with your tracking # once your order has been processed and shipped out.

To view our returns policy, please click here.